Head Teller | Champaign

Summary: The Head Teller presents a professional image of Prospect Bank to customers. This position requires a friendly personality, general knowledge of banking services, and skills in all phases of teller operations. The Head Teller is responsible for the training and development of the Teller department. This role requires independent judgment with minimum supervision and the ability to work under pressure during peak times while maintaining speed and accuracy.

Essential Duties and Responsibilities:
• Maintain branch vault transactions
• Order and return money to Federal Reserve when necessary
• Complete customer window transactions for Checking & Savings accounts
• Cash checks, money orders, and other negotiable items
• Issue Cashiers Checks
• Redeem Savings Bonds
• Process Cash Advances
• Accept Loan Payments
• Account Holds
• Collect information for Currency Transaction Reports
• Close accounts, process address changes, stop payments, check orders, snapshot statements
• Process Night Drop deposits
• Wrap Coin
• Review the overdraft list daily
• Answer the phone, when needed, and answer customer questions
• Keep money level maintained; count and band money when needed
• Scan CSR documents, as needed
• Explain, promote, or sell products and services
• Fulfills duties, projects, or processes as assigned by the supervisor

Supervisory Responsibilities: Has no direct reports, but oversees the processes of the Teller department
Qualifications: High School Diploma or GED and 2-3 years of relevant banking experience.